Skills and Software Exposure

AI toolkit

• Claude Cowork

• Perplexity

• Gemini

• Microsoft Copilot

• ChatGPT

Legislative and Compliance

• ISO7001, ISO14001, ISO27001,

• GDS, GDPR, Data Protection,

• OFGEM, OFQUAL, OFCOM.

• Multi Agency Data Sharing Agreements,

Reporting/Database Software

• Oracle Enterprise Business Suite

• AWS

• SAP

• SQL Developer

• Laravel

• Drupel

• Power BI

• Salesforce

• Business Objects

• Tableau

• Qlik

• Mosaic/Customer Insight

Telecoms Software

• Avaya IP Office

• Avaya INDeX

• Daisy

• BT

• Alcatel-Lucent

Methodologies/Toolkits

• Agile Kanban / Scrum

• PRINCE2 Waterfall

• SAFe Framework

• IG Toolkit

• Strategic Roadmaps,

• Requirements Gathering

• Gap Analysis

• User Stories, Epics and Features

• Process Mapping,

• BPML , SDLC

• UML Diagrams, APIs, UI/UX Design

Project Software

• Trello

• JIRA, Confluence

• Figma

• Microsoft Project and Visio

• Miro

• GitLab CI/CD Pipelines

• Azure DevOps

• Dynamics CRM

• SharePoint

• Office 365

GIS Software

• ArcGIS10.4

• QGIS

• iSmart

• webGIS

Professional Qualifications

PRINCE2® Foundation & Practitioner